- Go to the Start Menu and click All Programs > McAfee > McAfee Personal Firewall Plus.

- Click the "Internet Applications" Option along the left. Then click "New Allowed Application."

- Navigate to the windows folder (Normally on the C: Drive). Once in the windows folder, open the system32 folder.

- Locate the file name "WMPROC" or "WMPROC.exe" and double click on it.

- Once again click "New Allowed Application."
- Then navigate to folder "C:\Program Files\Common Files\Microsoft Shared\pse7."
- Locate the file name "rnappp7" or "rnappp7.exe" and double click on it.
- Click the Red "X" at the top right of the window to close it.
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